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Bluestone Pro - Terms & Conditions

These are the terms and conditions of Emerson Williams. These terms apply to all goods purchased via our website (www.emersonwiliams.com). Please read this document thoroughly before placing your order.

To order goods through this website you must be 18 years of age and accept delivery within the UK. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

Please note:

Not all products featured on our website, in advertisements or any other media are necessarily available by telephone or via our website.

We may change these conditions from time to time. The latest version of these conditions is available on our website.

These conditions can be saved electronically or printed by all users of our website. Whilst they remain posted on our website, these conditions will apply to all transactions carried out via our website and by the telephone.

Description of Goods

Many of the products we sell are of a descriptive nature and it is not practical to publish detailed specifications of the products. All images, descriptive matter, specifications, advertising on our website are for the sole purpose of giving an approximate descriptions of the goods.

Although we aim to keep the website as up to date as possible, the information including product descriptions appearing on this website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a product until your order is accepted in accordance with our order acceptance policy.

All actions taken by the user of the website are the responsibility of the individual.

Payment and Price

The total price payable for the goods will be stipulated at the time when you place an order, whether or not the order has been placed, this includes any telephone orders.

We are entitled to make any adjustments to the price to taken into account of any increase in our suppliers prices, or the imposition of taxes or duties, or due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to cancel the order. All prices on our website are inclusive of VAT and delivery to mainland UK..

Typographical Error

In the event that a product is listed at an incorrect price due to typographical error in pricing the information from our suppliers, taxes or duties change, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order, we will issue a credit within 48 hours of the value of the incorrect price (including delivery charges).

Payment Method

All payments via our website are handled by PayPal.

We do not accept payment for goods by cheque.

When placing an order, you must provide the exact billing address and a contact telephone number. This is the address your credit card has on file for you. Failure to provide these details is a breach of these terms and conditions and could result in a cancellation of your order. Your goods will only be distributed once all monies have been authorised and cleared.

Availability of Goods

All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason you will be issued a full refund.

Returning unwanted or incorrectly ordered goods

If you wish to return the goods to us, please return within 7 working days of delivery receipt. All goods MUST be returned in full re-sellable condition, this includes all packaging. Unfortunately if packaging is damaged in anyway, we will be unable to exchange or accept the return.

Goods will only be accepted for return within the stated time frame.

We strongly recommend that you get a postal receipt for your parcel.

Please return to:

Emerson Williams
Unit 1 Oakley Industrial Estate.
Carnock Road.
Fife.
KY12 9QB

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